Erie County
Water Authority
Providing Water You Can Trust

      Emergencies (After 5pm): 716-684-0900 Customer Service/Emergencies (M-F 8 am - 5 pm): 716-849-8444

Erie County Water Authority Extends Temporary Water Restrictions Until August 17

AUGUST 10, 2017

The Erie County Water Authority (ECWA) is extending the temporary water restrictions in the Southtowns until at least Thursday, Aug. 17, due to unforeseen complications while repairing a water main break at ECWA's Sturgeon Point Treatment Plant.

ECWA officials will be available for comment at 2:30 p.m. at the Service Center (3030 Union Road, Cheektowaga, NY 14227).

"Our first priority is always to ensure a stable source of drinking water for the public," Chairman Robert Anderson said. "During this repair, we continue to maintain normal water pressure and our customers have yet to report any interruptions to their service."

The deep excavation required for this type of water break has created several unique challenges for ECWA crews. For this reason, additional measures have been implemented to ensure the safety of our expert staff and contractors. It is important to note that this break is not the result of old infrastructure, as the pipe itself is only 20-25 years old. The failure of the pipe was unexpected and the cause of the break is still being determined.

Until this repair is complete, the Authority continues to ask customers in the Town and Village of Hamburg, Town and Village of Orchard Park, Town of Aurora, Village of East Aurora, Towns of Colden, Boston, Eden, Evans, Brant and Hanover and the Villages of Angola, Farnham, Silver Creek, and the Seneca Indian Reservation to restrict water use to only what is necessary: no lawn watering, car washing and other non-essential activities.

For further updates, please visit or contact ECWA Customer Service at 716-849-8444.