Erie County
Water Authority
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      Emergencies (After 5pm): 716-684-0900 Customer Service/Emergencies (M-F 8 am - 5 pm): 716-849-8444

ECWA CAUTIONS CUSTOMERS OF INDIVIDUALS POSING AS METER SERVICE WORKERS IN TOWN OF AURORA


JANUARY 31, 2018

BUFFALO, NY - The Erie County Water Authority (ECWA) has recently become aware of an incident involving an individual impersonating an ECWA water meter worker in the Town of Aurora. For this reason, customers are encouraged to learn how to properly identify ECWA employees before allowing them access to their home or business.

All ECWA meter service workers travel in white vehicles with a blue ECWA decal on both sides, wear a blue uniform with an ECWA emblem, and carry a photo identification badge.

ECWA officials urge all customers to confirm these three visible forms of identification from anyone claiming they are at the premises to read or perform work on the water meter.

If customers are not shown proper identification, they should immediately shut their doors and dial 9-1-1 or call the ECWA's Customer Service at 716-849-8484.

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