Erie County
Water Authority
Providing Water You Can Trust

      Emergencies (After 5pm): 716-684-0900 Customer Service/Emergencies (M-F 8 am - 5 pm): 716-849-8444

Text "WATER" to 1-844-716-3292 or visit alerts.ecwa.org to enroll in our new notification system: ECWA Alerts!



ECWA ADVISES CUSTOMERS OF INDIVIDUALS IMPERSONATING WATER METER WORKERS IN TOWN OF AMHERST
May 26, 2017

The Erie County Water Authority (ECWA) has recently become aware of occurrences involving individuals posing as ECWA water meter workers in the Town of Amherst. For this reason, customers are encouraged to learn how to properly identify ECWA employees before granting access to their home or business. read more...


ECWA RELEASES 2016 ANNUAL WATER QUALITY REPORT
May 18, 2017

The Erie County Water Authority (ECWA) is pleased to announce the release of its 2016 Annual Water Quality Report (AWQR). This report fulfills the United States Environmental Protection Agency's (EPA) requirement for public water suppliers to annually prepare and deliver a consumer confidence report. read more...



About ECWA

Created in 1949 under the jurisdiction of the Public Authorities Law of the State of New York the Erie County Water Authority is an independent, public benefit corporation. (more...)


Hydrant Servicing Information

Customer Service

Excellent customer service is a top priority at ECWA. Our well-trained Customer Service Representatives provide professional, courteous service in a consistent and timely manner to achieve overall customer satisfaction. Based on the opinions of ECWA customers, we are proud of our performance and will continue to implement additional improvements to further enhance our customers' experience. (more...)

Pay your Bill Online

Pay your bill easily and conveniently, Sign up for automatic payments and never miss a payment. (A convenience fee will be charged by Paymentus for Debit/Credit card payments.)

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News

05-26-17 ECWA ADVISES CUSTOMERS OF INDIVIDUALS IMPERSONATING WATER METER WORKERS IN TOWN OF AMHERST.

05-18-17 ECWA RELEASES 2016 ANNUAL WATER QUALITY REPORT.

05-03-17 ECWA BEGINS ANNUAL WATER MAIN FLUSHING PROGRAM.

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Doing Business

ECWA purchases goods and services according to its enabling legislation and charter granted by the State of New York. It maintains an open vendor policy and welcomes any and all potential bidders. (more...)

           New Vendor Application

Learning

Except for the air we breathe, water is the single most important element in our lives. That is why the ECWA is committed to educating its customers and the general public about water. (more...)

Public Information

View the 2016 Water Quality Report, financial reports, annual reports, policies and procedures, board meeting minutes, and (more...)


* Notice of Freedom of Information Law Policy.

Contact

Customer Service

Phone: 716-849-8444
Hours: M - F 8:00 am - 5:00 pm

Emergencies (After 5pm)

Phone: 716-684-0900

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* Starting in January 2016, the Erie County Water Authority will be advertising formal contracts on the New York State Contract Reporter website.

Bid / RFP Opportunities

Available Project Bid Date

7/3/17

201700055

7/25/17 11:00 AM

EMERGENCY WATERMAIN REPAIR CONTRACT SEPTEMBER 1, 2017 THROUGH AUGUST 31, 2019
Contact: Len Kowalski lkowalski@ecwa.org



Click here for Bid / RFP Results
Please direct any questions or comments to: questionscomments@ecwa.org or call Customer Service at: 716-849-8444
295 Main St. • Room 350 • Buffalo, NY 14203-2494 • 716-849-8444 • Fax 716-849-8467