Water bills may be paid in one of the following methods:
- On Line
- By Phone - Credit/Debit card payments may be made by calling our toll free number 1-855-748-1076. A service fee will be charged by Paymentus.
- By Mail - use enclosed payment envelope included with your bill.
- Mail to - Erie County Water Authority, PO Box 5148, Buffalo, NY, 14240-5148
- In person - At one of the convenient locations listed below:
Notice: Payment Agencies May Assess a Fee
- Erie County Water Authority office: 295 Main St Rm 350, Buffalo, NY 14203
- An authorized payment agency: Western Union Locations, including Tops, and other supermarkets or local stores with WU service.
Click here for the current list of Western Union locations.
- Alden: Alden Pharmacy: 13123 Broadway
- Cheektowaga: Tile Pharmacy: 1031 Cleveland Dr.
For your convenience, we are consistently developing payment options at various locations throughout our service district for our customers. Call Customer Service at 849-8444 for the location nearest you.