Bill Payment

Water bills may be paid in one of the following methods:

• On Line
  • ECWA Online - Sign up for ECWA Online to pay your bill online or set up automatic payments with a Credit/Debit card or checking account.
    
    
  • Make a one-time payment - In order to make a one-time payment, you will need the 9-digit account number located at the top of your water bill and your checking or Credit/Debit card account information.
    
    (A service fee will be charged by Paymentus only if paying by Credit/Debit card. Payments made through a checking account are FREE.)
    
    
• By Phone - Credit/Debit card payments may be made by calling our toll free number 1-855-748-1076. A service fee will be charged by Paymentus.
  
  
• By Mail - use enclosed payment envelope included with your bill.
  
  
• Mail to - Erie County Water Authority, PO Box 5148, Buffalo, NY, 14240-5148
  
  
• In person - At one of the convenient locations listed below:
  
  
  • Erie County Water Authority office: 295 Main St Rm 350, Buffalo, NY 14203
    
    
  • An authorized payment agency: Western Union Locations, including Tops, and other supermarkets or local stores with WU service.
    Click here for the current list of Western Union locations.
    
    
  • Alden: Alden Pharmacy: 13123 Broadway
    
    
  • Cheektowaga: Tile Pharmacy: 1031 Cleveland Dr.
    
    
  Notice: Payment Agencies May Assess a Fee

For your convenience, we are consistently developing payment options at various locations throughout our service district for our customers. Call Customer Service at 849-8444 for the location nearest you.