For your convenience, we offer several options for paying your Erie County Water Authority (ECWA) bill:
By Phone
You can pay your water bill with a credit/debit card* by calling our toll-free number: 1-855-748-1076, which is available 24 hours a day, seven days a week
*Please note a service fee will be charged by Paymentus for payments made with credit/debit cards.
Online
- ECWA Online – sign up for ECWA Online to pay your bill electronically or set up automatic payments with a credit/debit card or checking account.
- One-time Payment* – to make a one-time payment, you will need your nine-digit ECWA account number, which is located at the top of your water bill, and your checking or credit/debit card account information.
*Please note a service fee will be charged by Paymentus for payments made with credit/debit cards. There is NO service fee for payments made through a checking account.
By Mail
Simply return your payment in the envelope included with your water bill. Or, mail your payment (remember to write your account number on your check) to:
Erie County Water Authority
295 Main Street
Room 350
Buffalo, NY 14203
In Person
You can make a payment in person via cash, money order or credit/debit card at Authorized Western Union payment agency locations (see WU Locations at the link below):
Western Union Participating Agent Locations
*Please be aware payment agency may assess a fee.